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Pure Plant-Based Healing for Every Stage of Life

Experience natural wellness crafted from pure, hand-selected herbs. At Herbovia, we bring safe, edible, and effective solutions for everyday health concerns— from newborns to elders—without chemicals, side effects, or synthetic medicines.

5689 Lotaso Terrace, Culver City,
CA, United States

Privacy Policy

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Herbovia Privacy Policy

Last Updated: [Nov, 2025]

Welcome to Herbovia (“Company,” “we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website [Insert Website URL] (the “Site”) or purchase our natural wellness products.

By accessing our Site or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

We collect information to provide better services, process orders for our wellness products, and improve your experience.

A. Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products, or otherwise contact us.

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Payment card details (processed securely by third-party payment processors; we do not store full credit card numbers).
  • Profile Data: Your username and password, purchases or orders made by you, and your interests/preferences.

B. Health and Wellness Information (Sensitive Data)

Given the nature of Herbovia’s products (remedies for specific ailments like colic, PCOS, diabetes, etc.), you may voluntarily provide information regarding your health goals or conditions through quizzes, surveys, or customer support chats.

  • Voluntary Disclosure: We treat this as Sensitive Personal Information. We use this data strictly to recommend appropriate herbal products and do not share it with third parties for their marketing purposes.

C. Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include:

  • Device and Usage Data: IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Site.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

  • Order Fulfillment: To process and deliver your herbal syrups, drops, powders, and teas.
  • Account Management: To manage your registration and login.
  • Personalization: To suggest products relevant to your specific life stage (e.g., suggesting “Lactation Wellness” for new mothers or “Joint Relief” for elders).
  • Marketing & Communications: To send you marketing emails, daily rate updates, and newsletters. You can opt-out at any time.
  • Customer Support: To respond to your inquiries regarding dosage, ingredients, or usage.
  • Security & Fraud Prevention: To ensure the safety of our Site and customers.

3. Sharing Your Information

We strictly do not sell your personal information. We only share information with the following categories of third parties:

  • Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., Shopify, WooCommerce, AWS) and require access to such information to do that work.
  • Payment Processors: Such as Stripe, PayPal, or Square, to process payments.
  • Shipping & Logistics: Partners like FedEx, UPS, or USPS to deliver your orders.
  • Marketing Platforms: Tools like Klaviyo, Mailchimp, or SMS services to send you agreed-upon promotional content.
  • Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

  • Essential Cookies: Necessary for the website to function (e.g., keeping items in your cart).
  • Analytics Cookies: Help us understand how you use our site (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements to you.

You can control your cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of our Site.

5. Third-Party Links

Our Site may contain links to third-party websites or services (e.g., social media pages). This Privacy Policy does not apply to the practices of other companies. We encourage you to review the privacy policies of those third parties.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

  • We use SSL (Secure Socket Layer) encryption for all data transmission.
  • Access to personal data is restricted to employees and contractors who need to know that information.

However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

7. Children’s Privacy (COPPA Compliance)

Herbovia offers products for children and newborns (e.g., colic relief, teething support), but our services are not directed to children.

  • We do not knowingly collect personal information from children under the age of 13.
  • All purchases must be made by an adult.
  • If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately, and we will delete such information.

8. Your Privacy Rights

Depending on your location (specifically if you are a US resident), you may have certain rights regarding your personal information:

A. Review, Update, or Delete

You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request to [Insert Support Email].

B. Opt-Out of Marketing

You can unsubscribe from our marketing email list at any time by clicking on the “Unsubscribe” link in the emails that we send or by contacting us.

C. SMS/Text Marketing

If you have opted in to receive SMS messages (e.g., for daily rates or offers), you may opt-out by replying “STOP” to any message we send.

9. Notice to California Residents (CCPA/CPRA)

If you are a resident of California, you are granted specific rights regarding access to your personal information.

  • Right to Know: You may request that we disclose to you what personal information we have collected, used, shared, or sold about you, and why.
  • Right to Delete: You may request that we delete your personal information.
  • Right to Opt-Out: You may request to opt-out of the sale of your personal information (though Herbovia does not sell data).
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at [Insert Email] or [Insert Phone Number].

10. Medical Disclaimer

This section is vital for your legal protection as a wellness brand.

Please note that the information provided on Herbovia, including product descriptions and blog posts, is for informational purposes only. The information we collect regarding your health is used for customer service and recommendation purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

11. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. Contact Us

If you have questions or comments about this policy, you may contact us at:

Herbovia Wellness Inc. [Insert Street Address] [Insert City, State, Zip Code] [Insert Country] Email: [Insert Support Email] Phone: [Insert Phone Number]